Privacy Policy
Privacy Policy link
At Hygia Healthcare we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information and outlines your choices regarding that information.
1. What Personal Information We Collect
We may collect the following types of personal information from you through our website, forms, and communications:
- Full name
- Date of birth
- Address
- Phone number
- Email address
- Insurance details
- Emergency contact information
- Health-related data relevant to home health services
- SMS communication preferences (if you opt-in)
2. How We Use Your Personal Information
Your personal information is used for the following purposes:
- To provide and manage home health care services
- To communicate with you regarding your care, appointments, and related updates
- To process billing and insurance claims
- To comply with legal, regulatory, or accreditation requirements
- To improve our services and customer experience
- To send service-related SMS messages, if you provide consent
3. Who We Share Your Information With
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
- Healthcare providers and professionals involved in your care
- Insurance companies for claims processing
- Authorized third-party service providers who support our business operations (e.g., EMR systems)
- Regulatory agencies as required by law
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Your Rights and Choices
- You can opt out of non-essential communications at any time.
- You can request access to or correction of your personal information.
- You can withdraw consent for SMS communications by replying “STOP” to any message or contacting us directly.
5. Data Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Accessibility and Placement
Our Privacy Policy is easily accessible:
- A direct link to this Privacy Policy is located near all consent language on our web forms.
- A link is also included in the footer of every page on our website for easy reference.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Hygia Healthcare
2020 E.Randol Mill Rd ste 309 Arlington Tx, 76011
Hygia@hygiahealthcare.com
817-478-7600
Terms & Conditions link
Include a link to your online SMS Terms & Conditions or this information can be in your privacy policy. The Terms & Conditions must include information on the types of messages the user can expect to receive (example appointment reminders, order alerts, account notifications etc). The Terms & Conditions must also include:
- Messaging frequency may vary.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at hygiahealthcare.com.
- Visit www.hygiahealthcare.com for privacy policy and www.hygiahealthcare.com for Terms of Service.
Example language:
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hygia Healthcare. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.hygiahealthcare.com. Message HELP for help. Reply STOP to any message to opt out.
Hygia Healthcare
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